Customer Support Technician
Company: VirtualVocations
Location: Oklahoma City
Posted on: February 5, 2025
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Job Description:
A company is looking for an Associate Customer Support
Technician to assist customers with software and hardware
inquiries.
Key Responsibilities
Answer customer inquiries via phone, email, or chat regarding
software applications
Triage and troubleshoot customer problems to document their
nature
Provide effective customer service and escalate unresolved issues
as necessary
Required Qualifications
1 year of customer service experience
High school diploma or equivalent (Associate's or Bachelor's degree
preferred)
Ability to work remotely or from an office within the USA
Experience with personal computers and Microsoft applications
Availability to work within the hours of 7:00 AM - 7:00 PM CST
Keywords: VirtualVocations, Enid , Customer Support Technician, Professions , Oklahoma City, Oklahoma
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